Why Camden Residents Trust Camden Florist

Send a Floral Treat

Starting from

19.99

Our Commitment to Fresh Flowers & Hassle-Free Returns

Returns, Refunds & Complaints Process

Camden Florist takes immense pride in delivering the freshest flowers throughout Camden and the surrounding area. As your trusted local florist, we are committed to ensuring our household and business customers always enjoy premium floral gifts and arrangements that meet our Fresh Flowers Guarantee.

Our Fresh Flowers Guarantee

Every floral arrangement leaving our Camden shop comes with a Fresh Flowers Guarantee. We select the finest seasonal blooms and handle each bouquet or arrangement with the utmost care, so you receive flowers that look stunning and last as long as possible. We guarantee freshness for a minimum of five days from delivery, provided suitable care instructions are followed.

Damaged-on-Arrival Policy

If your flowers or gifts arrive damaged or not as described, please let us know within 24 hours of receipt. We understand how disappointing this can be, especially for special occasions. To help us resolve the issue quickly, please provide clear photographs of the product and a brief explanation of the concern.

Once we validate your claim, we will offer you a choice between a full refund or a free replacement delivery—whichever is most convenient for you.

Freshness Window & Product Expectations

We expect our arrangements to retain their freshness and vibrancy for at least five days, in line with our Fresh Flowers Guarantee. On rare occasions, the lifespan of certain delicate blooms may vary. If you believe your flowers have wilted prematurely or you are dissatisfied with their quality within this window, please contact us as soon as possible with supporting photographs and purchase details.

Our team will assess your claim and strive to provide a swift resolution, which may include a refund or a replacement.

Refund and Replacement Options

After reviewing your concern and confirming eligibility, Camden Florist offers two main options:

  • Full Refund: The total purchase amount will be credited back to your original payment method.
  • Replacement Delivery: We will deliver a fresh bouquet or arrangement at the earliest convenience, ensuring you still enjoy our signature quality.

Our commitment is to make this process as seamless and stress-free as possible for Camden locals, whether for home or business deliveries.

Complaints Process – We’re Here to Help

Your feedback is important to us. If you have any issues with your order or experience, please reach out to our team promptly. We ask for order details and, if applicable, photographic evidence to help us address your concern efficiently. Our staff are trained to handle all complaints with care, empathy, and confidentiality. We aim to resolve most complaints within two business days.

Our role as a trusted florist in Camden is built on customer satisfaction and transparency. We value every opportunity to improve and serve you better.

Local Commitment You Can Count On

Camden Florist is proud to be your trusted floral partner for homes and businesses in Camden and the local area. You can count on our Fresh Flowers Guarantee and responsive customer service whenever you order from us. Thank you for choosing a florist that stands by its flowers—and its customers—every step of the way.

Top Products

ALLURING BLOOMS
ALLURING BLOOMS
99.00
MESMERIZING HARMONY
MESMERIZING HARMONY
49.00
MESMERIZING HARMONY AND MUG
MESMERIZING HARMONY AND MUG
70.00
PINK CASHMERE
PINK CASHMERE
59.00
CRAZY IN LOVE
CRAZY IN LOVE
69.00
NATURE'S PALETTE
NATURE'S PALETTE
74.50
FRESH BLOSSOM
FRESH BLOSSOM
64.50
FLORIST CHOICE £100
FLORIST CHOICE £100
100.00

Get In Touch

Please fill out the form below to send us an email and we will get back to you as soon as possible.

We are near you

Company name: Camden Florist
Opening Hours: Monday to Sunday, 00:00-24:00
Address:
E-mail: [email protected]
Web:

Description: Discover Camden Florist's returns, refunds & complaints process. Learn about our fresh flowers guarantee, damaged-on-arrival policy, and how we serve Camden with care.
About Us | Accessibility Statement | Contact Us | Cookie Policy | Corporate Accounts | Delivery | Flower Care | Guarantees | Modern Slavery Statement | Payment | Privacy Policy | Returns And Refund | Sustainability | Terms And Conditions | Track Your Order | My Account | Order History | Returns | Blog | Sitemap

Copyright © . Camden Florist. All Rights Reserved. Payments powered by Stripe (Pay with Visa, Mastercard, Maestro, American Express, Union Pay, PayPal)
Order Now - Same Day Delivery